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Autonomous port of Papeete, French Polynesia

Published on : 21/11/2022

Category : Customer cases

Customer: autonomous port of Papeete, French Polynesia


  • Port Community System, Ci5 in May 2019

Customer needs

  • Computerise port transit
  • Ensure traceability, visibility, predictability, fluidity and security of goods flows for users

Port of Papeete

  • Type of traffic: 90% import, 10% export (monoi, mother-of-pearl, pearls, fish, etc.).
  • PCS users: shipping agents, freight forwarders, warehouse managers, handlers, port authorities, customs, biosecurity services.

Our challenges and solutions

Why do the largest logistics companies choose our Port Community Systems?


  • Uniting all stakeholders in the project
  • Moving from paper to paperless documents
  • Successfully developing new user habits
  • Accompanying the actors through the change, by forming a new local support service (operated by the commercial department of the autonomous port of Papeete)


  • Speed of information transmission
  • Centralisation of information
  • Simplification of processes
  • Time and productivity gains thanks to the anticipation of goods management
  • Improved port transit to compete with other ports in the Pacific area



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