MGI is continuing to provide its services to its customers and partners. Just like the first lockdown in March, all MGI departments and employees are fully operational and working from home thanks to email, telephones and video conference calls.
For our team of 7 customer support representatives, nothing much has changed since the last lockdown. For instance, Rochdi says “Our team has been working remotely since the first lockdown, when we developed a great internal organisational system.”. According to Soraya, “MGI set us up to work from home right from the beginning so that we could continue to work safely. It has been reassuring for us, and for our users to know that we are available during this challenging time.”
Some, like Amelle, are looking on the bright side of things. “We’ve discovered the joy of working in slippers.” For Corinne, “working from home improves our concentration and makes us more effective when it comes to providing users with troubleshooting solutions.”
For Florian, the team remains as driven as ever. “Despite the current situation, we have continued to provide quality service and are moving forward with our projects including migration from AP+ to Ci5. Everyone at MGI is now working from home, but that hasn’t affected our eagerness to serve you.”
From our support team to the projects division and our team of integrators, the innovation, sales and marketing teams, everyone at MGI remains committed to the 13 French port communities that we serve and is proud to contribute to the continuity and operation of the country’s supply chains and the protection of our economy.
Take care of yourselves and your loved ones.
On behalf of everyone at MGI,